TRAINING
“THE KEY IS LEE"
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For the past 35
years Lee Tomlinson has been a senior executive in
sales, marketing, acquisitions, and new business
development. But his true passion and key to his success
lies in his commitment and ability to provide “exceptional
customer service” to clients worldwide.
Lee was mentored by the WAYMISH founding fathers who
taught him that WAYMISH demonstrates how best to
integrate and implement its practices to the person on the
floor, face to face with the client.
 View the Waymish Flyer. |
“Lee Tomlinson is the WAYMISH book come to life. I
attended one of his WAYMISH seminars and was immediately
enthralled by Lee's anecdotes, insights and experiences on the
successes and disasters of customer service. His seminar encouraged
me to follow-up on a customer service "issue" that I had been
avoiding. Thanks for the help, Lee! Lee is a man on a mission,
regarding customer service. If you manage people in business (even
if it's just yourself), I encourage you to become a WAYMISH
(and Lee Tomlinson) disciple.” Rick Hosmer - Principal/Creative
Director , Klundt | Hosmer
“For some folks, business is a vocation, for Lee, WAYMISH
is a mission. He clearly feels deeply about business in general and
customer service in particular, he speaks with great passion and
detailed knowledge about business and has extraordinary follow
through. He helped transform the views of our organization in a
positive, immediate fashion. I look forward to our next visit.”
Donald Morgan - hired Lee as a Business Consultant in 2010
“Lee is, quite simply one of the best, nicest people I've
ever met. Full of energy, committed to customer service, and fun to
be around!” Kirk Harney - Vice President, Sales, Capitol Press
LEE WILL TEACH YOU HOW TO PREVENT WAYMISHES
Lee's method of teaching can help your retail business or
non-profit organization to learn the art of client service
through role playing and interactive round table
discussions. His presentation will teach:
- What a WAYMISH is and how to prevent them
- How to turn satisfied customers into loyal customers
- How to hire the “right” kind of people who love to give great
service
- How to train your people to give and to continue to give great
customer service
- How to survey your customers on your current level of customer
service
- How to handle irate customers to turn them into your best
advertisers
……. and much more.
- Full day or half day sessions are customized for your company
- Everyone receives a complimentary copy of the WAYMISH book”
Thank you for your interest in WAYMISH….we’ll be in touch soon
to help put your company on the path to the best client service
possible!
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